Update payment method

Update payment method

If you have taken out your subscription via our web platform and a renewal is not possible because your payment method is no longer valid, you can update it as follows:

Add new means of payment

  1. Open our web platform & log in: https://app.schauaufsland.at
  2. Open the main menu.
    (The icon with the 3 dots on the far right of the menu bar)
  3. Click on "Membership & Country Packages". (Picture 1)
  4. Click on "Manage payment" for the subscription in question - it may take 2-3 seconds until the button appears.
  5. You will now be redirected to the dashboard of our payment provider Stripe, where you can manage your subscription and payment methods.
  6. To add a new payment method, click on "Add payment method". (Picture 2)
  7. Now you can either deposit your credit card or set up a SEPA direct debit. (Picture 3)
    • Make sure that the option "Use as default payment method" is activated.
    • Click on "Add
  8. Now check whether your new payment method appears in the dashboard and is marked as "Standard". (Picture 4)
  9. All done, you can now close the page.
Update means of payment now
Image 1: Manage payment via web app
Picture 2: Add a new means of payment
Image 3: Add a new credit card or set up a SEPA direct debit.
Image 4: Check if your new payment method is selected as "Default".
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