In-app enquiry system for companies
ACTIVATE NOW!
How it works:
The new in-app enquiry system offers you many new advantages and can be used on a smartphone with our app or on a PC via our web app in the browser.
Use is voluntary and can be activated optionally! As you can switch back to the familiar contact method at any time, there is nothing to stop you trying it out.
This is how activation works:
- Open the app or website and log in with your email address and password:
https://app.schauaufsland.at/edit-poi?tab=2 - The link will take you directly to the contact tab where you can activate the system. Otherwise, proceed as follows:
- Click on "Menu" after logging in.
- Click on "My company".
- Select the third tab "Contact/Arrival"
- There you can activate the in-app enquiry system.
- After activation, you can switch between the in-app enquiry system and the classic system at any time using the "Change contact system" button.
Our recommendation:
Many travellers will also use the in-app request system, as it offers many advantages to both travellers and businesses. By using the enquiry system, your business will be more popular with travellers and more likely to be visited.
For questions about the in-app enquiry system we will be happy to help you personally!
INSTRUCTIONS FOR COMPANIES
Your benefits from the in-app enquiry system:
The new in-app enquiry system is designed to simplify guest management for you as a business. The system can be activated optionally and offers you many advantages. Among other things, it allows you to receive enquiries from your guests directly via the app and manage them there.
If you don't use a smartphone, you can also activate email notifications to manage requests on your PC via our website. You can communicate with your guests directly via the app or website via chat. Future and past visits are also saved directly in your guestbook with all the information.
This is what the new enquiry system offers you:
- Guest enquiries directly via the app
- In-app chat with your guests
- Digital guestbook with overview of all visits
The new enquiry system is optional, but offers you many advantages - especially in terms of administration and security.
Your benefits at a glance:
- Current status of all enquiries
- Enquiries from active members only
- Report problems directly
- No surprise visits
- No unwanted calls
- No enquiries with full occupancy
THIS IS WHAT THE IN-APP ENQUIRY SYSTEM OFFERS YOU:
Easier guest management
Guest enquiries via the app
Receive all future enquiries directly via the app if you wish. In addition to a personal message, each enquiry already contains all relevant data on the guests and the vehicle (type, height, weight, etc.).
Manage requests
With just one click, you can accept new enquiries and book the seat.
reserve for the guest. Or if it doesn't suit you, decline the request.
You can also call the guest directly or write a message if you have any questions.
Communication
You can communicate with your guests directly via the new chat in the app (foreign languages are automatically translated) or alternatively call them directly if required.
Guest overview
From now on, our app also offers you a simple overview of all open, confirmed and past enquiries with all information about your guests.
WHY SHOULD I USE THE NEW ENQUIRY SYSTEM?
Many advantages for you!
We have developed the enquiry system primarily for our partner farms so that guest management will be very simple and clear for everyone in future.
The new system offers you the following advantages:
ALWAYS UP TO DATE
If there are new enquiries, changes or messages from guests, you will be notified directly via the app and, if desired, also by email.
ENQUIRIES FROM MEMBERS ONLY
You can be sure that your guests really are members of Schau aufs Land and therefore know the rules. No more problems with "foreign" guests.
REPORT PROBLEM WITH GUESTS
If problems do occur or guests do not follow the rules, you can report this to us with just one click. This helps the concept and other farms.
NO UNANNOUNCED VISITS
If desired, hide your exact address and only make it visible to the guest after you have confirmed the enquiry.
NO UNNECESSARY CALLS
Choose whether your phone number should be
confirmation of your enquiry is visible to the guest. This means that you can only be called once you have confirmed the guest's enquiry.
NO REQUESTS FOR FULL OCCUPANCY
You can set that no more enquiries should be possible if the number of bookings on a particular day has reached the number of available parking spaces.
We hope that the new enquiry system will make you happy and simplify the process with your guests in the future.