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Frequently asked Questions and Answers

Membership renewal/termination

Renew membership

If you have taken out a one-off membership or activated the membership via a voucher, you will find you can find information about the extension here.

Cancel subscription

You can manage your subscription directly through your payment provider:

Subscription concluded via our website:

Management via Stripe

Subscription concluded via the App Store:

Management via Google PlayStore

Management via Apple App Store

If you don't know which platform you subscribed to, you can find this information in our app under the menu item "Membership & Country Packages".

Where do I find my membership card?

Is membership enough?

Membership is valid for 365 days from purchase and is purely personal - it is not transferable! However, a change of vehicle or travelling with a bike and tent is possible without any problems.

It is sufficient if one person per motorhome or pitch has a valid membership.

The membership card is digitally integrated into the app and must be presented independently upon arrival at the farm.

Do I have to be self-sufficient?

To have the opportunity to visit all participating farms, we recommend a self-sufficient motorhome - this includes at least a toilet and fresh water with waste water tank on board.

But you can also use Schau aufs Land with campers without on-board toilet, roof tent or bike & tent.

Many of our participating farms also offer the option of using toilets or showers on site. With the help of our filters (e.g. "WC" or "Tent") you can search for establishments that also welcome non self-sufficient travellers.

Postal address

Schau aufs Land GSR OG
Färbergasse 6
8010 Graz
Austria

Service telephone for campers

Mon-Thu: 10 am to 5 pm
Fri: 10 am to 1 pm

Telephone: +43 316 232188

Recommendation:
You can always reach us by e-mail from Monday to Friday (sometimes even at weekends) and we will also respond to e-mail enquiries outside of telephone hours - usually even within 24 hours.
For enquiries, please primarily use our Contact form.

Contact for businesses & press

(No camper support!)

Telephone: +43 660 29 03 086

Email: Send direct message

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Do you have any questions or a specific request?

In which role are you contacting us?

Or you can send us your cancellation request here:

Please note:

Only you can cancel Apple subscriptions yourself!