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Frequently asked questions & answers
App update required!
An app update to the latest app version is required before you can access all functions (including the purchase and management options) for the new Italy package. Here is the direct link to the update:
On the smartphone in the Google PlayStore
On the iPhone in the Apple App Store
No or only a few farms in Italy are displayed?
Then you have probably activated filters or hidden the country Italy via the filters. Reset all filters via the filter menu in the search bar to see all available farms:
Here are some instructions
Renew membership
If you have taken out a one-off membership or activated the membership via a voucher, you will find you can find information about the extension here.
Cancel subscription
You can manage your subscription directly through your payment provider:
Subscription concluded via our website:
Subscription concluded via the App Store:
Management via Google PlayStore
Management via Apple App Store
If you don't know which platform you subscribed to, you can find this information in our app under the menu item "Membership & Country Packages".
Your membership card is digitally integrated into the app (or the mobile web version when you call up the website on your smartphone). You can find it by clicking on the 4th button in the footer of the app (between the list view and the main menu).
Please present your ID upon arrival together with a photo ID without being asked.
Have your hosts scan the QR code in your ID card so that your visit to the farm is added to your travel diary. You can access this via the 3rd button "Visits".
Membership is valid for 365 days from the date of purchase and is purely personal. A change of vehicle is therefore possible without any problems. It is sufficient if one person per motorhome or pitch has a valid membership.
The membership card is digitally integrated into the app and must be presented independently upon arrival at the farm.
To have the opportunity to visit all participating farms, we recommend a self-sufficient motorhome - this includes at least a toilet and fresh water with waste water tank on board.
But you can also use Schau aufs Land with campers without on-board toilet, roof tent or bike & tent.
Many of our participating farms also offer the possibility to use a toilet or shower on site. With the help of our filters (e.g. "usable without WC on board", "tent", etc.) you can search for farms that also welcome non-self-sufficient travellers.
Address
Schau aufs Land GSR OG
Färbergasse 6
8010 Graz
Austria
Service contact for travellers
Telephone support:
Mon-Thu: 10 a.m. to 5 p.m.
Fri: 10 a.m. to 1 p.m.
Recommendation:
We are always available by email from Monday to Friday (sometimes also on weekends) and usually respond to urgent enquiries within 12-24 hours. For enquiries, please simply use our Contact form.
Contact for businesses & press
Telephone:
Email (no camper support):