Cancellation policy

Information on the right of withdrawal

Cancellation via Schau aufs Land is only possible for purchases that took place via the app.schauaufsland.at website. In the case of in-app purchases directly via the app using Google or Apple Pay, the cancellation conditions of the respective app stores apply.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must send us, the

Schau aufs Land GSR OG
Färbergasse 6
8010 Graz

+43 316 232188
box [at] schauaufsland [dot] at

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). To do so, please send us your name, address and e-mail address. The best way to do this is to use the Widderrufsformular.

You can do the Sample cancellation form can also be downloaded as a PDF here and fill in by hand or draw up another clear declaration and send us the revocation in writing by e-mail or post.

If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) of the receipt of such a revocation.

To comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the cancellation right before the end of the cancellation period.

Consequences of revocation

If you cancel this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your cancellation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Cancellation form

Here you can cancel your membership contract with Schau aufs Land.

Contractual partner:in

Email *

Please use the email address you registered with Schau aufs Land or the one you used to place your order.

First name *

Last name *

Street & House number *

POSTCODE *

Location *

Country *

Revocation

Revocation from *------ please select ------Order a membership with app accessOrder from the gift shopOther

I hereby revoke the contract concluded by me for the purchase of the following goods or the provision of the following service.

Order date *

Which purchase do you want to cancel? *

Please state the order number or the country package.

Completed via *

• Web platform https://app.schauaufsland.at
• Directly via the app (paid via Google Pay)
• Directly via the app (paid via Apple Pay)
• Gift shop https://shop.schauaufsland.com
• Other

Other *

When purchasing directly through the app via GooglePay, Google is your end seller. This means that the order and payment was made directly through Google and Google's cancellation policy applies. Unfortunately, due to Google's privacy policy, we do not have access to your payment details and therefore cannot refund them.

Request a refund from Goolge

When purchasing directly through the app using ApplePay, Apple is your end seller. This means that the order and payment was made directly through Apple and Apple's cancellation policy applies. Unfortunately, due to Apple's strict privacy policy, we are unable to view or refund your payment details.

Request a refund from Apple

Feedback

May we ask at this point for the reason for the desired termination?
If you had different expectations, it would help us if you could tell us about your experience so that we can improve our offer and service.

Feedback

GDPR-consent *

• Yes, I accept the Privacy Policy. *

We need your consent so these data can be processed internally as well as in sending messages in accordance with our privacy policy. No data will be transferred to third parties! You can withdraw this consent anytime.

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